Change in Entropy Hypnotherapy
Website: https://www.change-in-entropy.com/
Effective Date: March 17, 2026
Last Updated: March 17, 2026
Contact Information
Change in Entropy Hypnotherapy
2862 Change Street, Unit A
Los Alamos, NM 87544
Email: [email protected]
Phone: (907) 278-1180
1. Acceptance of These Terms
Welcome to Change in Entropy Hypnotherapy. These Terms of Service (“Terms”) govern your access to and use of our website, communications, scheduling tools, content, and services made available through https://www.change-in-entropy.com/ and related interactions with us.
By accessing or using our website or services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, do not use the website or services.
2. Who We Are
Change in Entropy Hypnotherapy provides hypnotherapy, wellness-related services, educational content, and related business and client communications. Additional service-specific forms, disclosures, informed consent documents, financial policies, cancellation policies, intake materials, or notices presented to you at booking, intake, or before services begin are incorporated into these Terms by reference when applicable.
3. Eligibility
You must be at least 18 years old to use our website or book services on your own behalf unless a parent, guardian, or legally authorized representative is involved where legally permitted. By using the website or booking services, you represent that you have the legal capacity to enter into these Terms.
4. Permitted Use of the Website
You may use the website only for lawful purposes and in accordance with these Terms. You agree not to:
use the website in any way that violates applicable law or regulation
interfere with the website’s operation, security, or availability
attempt to gain unauthorized access to any part of the website, hosting environment, accounts, or systems
introduce malware, harmful code, bots, scraping tools, or disruptive technologies
copy, reproduce, republish, distribute, modify, or exploit website content except as permitted by law or with our prior written permission
submit false, misleading, or fraudulent information through forms or communications
impersonate another person or misrepresent your identity
We reserve the right to suspend or restrict access to the website if we believe a user has violated these Terms or applicable law.
5. No Emergency Services; No Crisis Response
Our website and services are not emergency services and are not a substitute for emergency intervention.
Do not use this website, email, text messaging, web forms, or online scheduling to seek urgent help in a medical or mental health emergency, or if you are experiencing thoughts of self-harm, harm to others, or any crisis situation. Call 911, go to the nearest emergency room, or contact an appropriate crisis resource immediately.
6. Informational and Educational Content Only
The content on this website is provided for general informational and educational purposes only. Website content is not medical advice, psychiatric advice, psychological advice, diagnosis, or treatment, and should not be relied upon as a substitute for advice from a qualified physician, licensed mental health professional, or other appropriate healthcare provider.
Your use of the website alone does not create a therapist-client, provider-patient, fiduciary, or other professional relationship.
7. No Guarantee of Results
Individual results from hypnotherapy, wellness services, education, or coaching-related approaches can vary. We do not guarantee any specific outcome, result, symptom improvement, behavioral change, or personal benefit from using the website or participating in services.
Testimonials, examples, or descriptions on the website are illustrative only and are not promises or guarantees of future results.
8. Booking, Appointments, and Services
If you request, schedule, or receive services from us, you agree to provide current, complete, and accurate information.
Appointments may be subject to availability. We reserve the right to reschedule, decline, or discontinue services where appropriate, including for safety, legal, ethical, operational, or scope-of-practice reasons.
Additional service terms may apply to booked services, including informed consent documents, intake paperwork, practice policies, telehealth terms, financial policies, and cancellation terms. If there is a conflict between these Terms and a signed client service document, the signed client service document will control for the services covered by that document.
9. Fees, Payments, Cancellations, and Refunds
If you purchase or book paid services, you agree to pay all disclosed fees, charges, and applicable taxes, if any.
Payment terms, refund rules, cancellation windows, rescheduling requirements, no-show rules, and late-arrival policies may be disclosed at the time of booking, in your intake documents, in a separate financial policy, or in direct written communication from us. Those terms are incorporated into these Terms when provided.
Unless required by law or otherwise stated in writing by us, prepaid fees for completed services are nonrefundable.
10. Telehealth, Remote Sessions, and Electronic Communications
If we offer remote or virtual services, you understand that electronic communications and online platforms involve risks, including interruptions, unauthorized access, and technology failures. By choosing remote communications or remote sessions, you acknowledge those risks to the extent permitted by law.
You are responsible for maintaining a private environment, reliable internet access, and appropriate equipment when participating in remote sessions, if applicable.
We are not responsible for delays, interruptions, or failures caused by third-party communications or technology providers outside our reasonable control.
11. User Communications and Submitted Information
If you submit forms, emails, texts, messages, testimonials, reviews, or other content to us, you represent that the information you provide is accurate and that you have the right to provide it.
You agree not to submit unlawful, threatening, abusive, defamatory, obscene, infringing, or misleading content.
If you voluntarily send us suggestions, ideas, feedback, or non-confidential comments about the website or services, we may use that feedback to improve our operations without compensation to you, provided we handle personal and health information in accordance with applicable law.
12. Privacy and Health Information
Your use of the website is also subject to our Privacy Policy and, where applicable, our Notice of Privacy Practices.
If we are a HIPAA-covered entity or otherwise subject to health-information privacy obligations with respect to certain information, those obligations apply as required by law. Nothing in these Terms is intended to limit rights you may have under applicable privacy or health-information laws.
13. Intellectual Property
All content on this website, including text, graphics, logos, layout, design elements, downloads, branding, images, audio, video, and other materials, is owned by or licensed to Change in Entropy Hypnotherapy and is protected by applicable intellectual property and other laws.
Except for your personal, noncommercial use of the website, you may not reproduce, distribute, modify, display, create derivative works from, sell, license, or exploit website content without our prior written permission.
All trademarks, service marks, logos, and trade names displayed on the website are the property of their respective owners.
14. Third-Party Links and Tools
The website may contain links to third-party websites, platforms, booking systems, payment processors, maps, videos, or other tools for your convenience. We do not control and are not responsible for the content, terms, privacy practices, availability, or accuracy of any third-party site or service.
Your use of third-party services is governed by those third parties’ own terms and policies.
15. Disclaimer of Warranties
To the fullest extent permitted by law, the website and its content are provided on an “as is” and “as available” basis. We make no warranties or representations, express or implied, regarding the website, its content, its availability, or the accuracy, completeness, reliability, or suitability of any information on the website.
We do not warrant that the website will be uninterrupted, secure, error-free, or free of viruses or other harmful components.
16. Limitation of Liability
To the fullest extent permitted by law, Change in Entropy Hypnotherapy and its owners, officers, employees, contractors, agents, affiliates, licensors, and service providers will not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising from or related to your use of, or inability to use, the website or services.
To the fullest extent permitted by law, our total liability for any claim arising out of or relating to the website or these Terms will not exceed the greater of:
the amount you paid to us, if any, for the specific service giving rise to the claim during the three months before the event giving rise to the claim, or
one hundred U.S. dollars ($100).
Nothing in these Terms excludes liability that cannot legally be excluded under applicable law.
17. Indemnification
You agree to defend, indemnify, and hold harmless Change in Entropy Hypnotherapy and its owners, officers, employees, contractors, agents, affiliates, licensors, and service providers from and against claims, liabilities, damages, judgments, awards, losses, costs, expenses, and reasonable attorneys’ fees arising out of or related to:
your violation of these Terms
your misuse of the website or services
your violation of any law or the rights of another person
information or content you submit to us
18. Termination or Suspension
We reserve the right, in our sole discretion and to the extent permitted by law, to terminate, suspend, or restrict your access to the website or services at any time, with or without notice, if we believe you have violated these Terms, created risk for us or others, or if continued access is no longer appropriate.
Sections of these Terms that by their nature should survive termination will survive, including ownership, disclaimers, limitation of liability, indemnification, dispute provisions, and governing law.
19. Governing Law and Venue
These Terms are governed by the laws of the State of New Mexico, without regard to conflict-of-law principles, except to the extent superseded by applicable federal law.
Any dispute arising out of or relating to these Terms, the website, or services that cannot be resolved informally shall be brought exclusively in the state or federal courts located in New Mexico, and you consent to the personal jurisdiction and venue of those courts, unless applicable law requires otherwise.
Nothing in this section prevents either party from seeking appropriate relief in small claims court where permitted.
20. Changes to These Terms
We may revise these Terms from time to time. Updated Terms will be posted on this page with a revised effective date or last updated date. Your continued use of the website or services after revised Terms are posted constitutes your acceptance of the updated Terms, to the extent permitted by law.
21. Severability
If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permissible, and the remaining provisions will remain in full force and effect.
22. Entire Agreement
These Terms, together with our Privacy Policy, Notice of Privacy Practices where applicable, and any additional signed or presented service-specific documents, constitute the entire agreement between you and Change in Entropy Hypnotherapy regarding the website and related services covered by these Terms.
23. Contact Us
If you have questions about these Terms of Service, contact:
Change in Entropy Hypnotherapy
2862 Change Street, Unit A
Los Alamos, NM 87544
Email: [email protected]
Phone: (907) 278-1180